Refund policy

Returns & Exchanges

We'd rather get it right the first time. If you have any questions about sizing, fit, or materials, please reach out before you order. We're happy to help. Because we carry a small, carefully selected inventory, we offer exchanges and store credit instead of refunds.

At a Glance (Know Before You Purchase)

• Exchanges or store credit only, within 14 days of delivery. We do not offer refunds.
• Items must be unworn and unwashed, with original tags and packaging.
• You pay shipping both ways. Exchanges are accepted; however, store credit is issued minus $12 to cover shipping on your future order.
• Orders can't be canceled once placed.
• Sale items, discount-code purchases, grooming products, opened undergarments and socks, vintage, and international orders are final sale.
• International items are not eligible for return or exchange. 

How It Works (The Long Version)

• Eligible items can be exchanged for anything else in the store, or returned for store credit. Send us your return's tracking number within 14 days of delivery, based on the carrier's delivery date. Your return must arrive at our store within 17 days of delivery. These are calendar days, not business days, so plan your shipping method accordingly.
• Items must be unworn and unwashed, with all original tags and packaging. Items that show wear, odors, pet hair, or damage are not eligible.
• Email info@dant.us to start a return before sending anything back.
• You're responsible for shipping both ways: sending your return to us, and shipping your exchange back to you. Shipping costs are non-refundable.
• We strongly recommend a tracked service for every return, and insurance for items over $350. We can't be responsible for items lost in transit.
• We'll hold the item(s) you've requested for exchange only after you send us a tracking number as proof of shipment. Until then, they remain available for purchase and could sell out.
• We'll inspect your return and issue your exchange or credit within 2 business days of receiving it. During sales or if there's an issue with your return, it may take a little longer.
• Items that don't meet these conditions will be sent back to you at your expense.
• If you choose store credit, it's issued for the price you paid for the item, minus $12 to cover shipping on your future order. Original shipping is not credited. Store credit does not expire.
• If your exchange costs more than the original item, you pay the difference. If it costs less, the balance goes to store credit.

Send returns to:
Attn: Dant Returns
5624 E Washington St
Indianapolis, IN 46219

Final Sale

The following are final sale and can't be exchanged or returned for credit:

• Items purchased with a discount code
• Items purchased from our Sale section
• Apothecary and grooming products
• Underwear and socks that have been removed from their original packaging
• Vintage and pre-owned items, which are sold as-is. We describe their condition and any known flaws as accurately as we can.
• Orders shipped outside the United States

Limited Edition Items

Some limited-edition items have their own return terms, listed in the product description. If nothing is listed, this policy applies.

Sizing & Fit

Our measurement charts are a guide to help you find the right size, not a guarantee of fit. Measurements come from a mix of in-house measuring and manufacturer specs, individual pieces can vary slightly, and the way you measure may differ from the way we do. Fit issues are handled under our standard exchange policy and don't qualify for exceptions.

Pricing

We don't price match, and we can't apply sales or discount codes to past orders. Much of our inventory is limited, and full-price items often sell out before a sale begins.

Cancellations

Orders can't be canceled once they're placed, unless we're unable to ship them. Fulfillment begins as soon as you order, and card processing fees apply to every transaction. If you no longer want your order, you can return it for store credit under the policy above.

International Orders

All international orders are final sale. Customs duties, taxes, and brokerage fees are the customer's responsibility. These prices are not included in the price you see on the product page. Please research your country's tariffs and the carrier's duties before placing an order.

Lost & Stolen Packages

Undelivered: If tracking shows your package as undelivered and the carrier can't locate it after their investigation, we'll replace your item or refund it if it's no longer in stock. Investigations can take up to 30 days, and we may ask you to answer a few short questions for our insurance claim. Please contact us as soon as you notice a problem with your tracking.

Marked delivered: Once tracking shows your package as delivered, it's your responsibility. We can't replace or credit packages marked delivered, including packages stolen after delivery. If you'd like signature confirmation, add a note at checkout, and we'll email you a quote.

[In-store purchases follow the same policy.] The policy in effect at the time of your purchase applies to your order.